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OO United Optical 成立于03/04/18,开始营业于09/06/18。公司宝号是由老二畅畯起名。”OO”代表着 Optician(配镜师)及Optometrist(验光师)。开创眼镜店主要是老二畅畯(Jordan)是配镜师。再说我和太太是看好这生意,因为电子产品的趋势,每位机不离手,直接间接都会影响眼睛。所以眼镜行应该会需求量大,只是要看我们要用什么策略经营。

 

开始营业前,我就叫老大畅陞(Johnson)一起回来和弟弟打拼,他也没什么考虑就答应。因为我们资本不多,再说我本身不是眼镜店出身,所以每件事情都要和太太孩子们讨论。因为要节省成本,我们的店装修可说是90% DIY,别有一般味道。

 

因为我的店是开在我原有活动的地点振林山士姑来之外,所以刚开始是没有所谓的朋友或熟客支持。我的店是开在Bandar Seri Alam街店。一般上街店是没有流量客,所以我经常提醒孩子,我们是有鱼塘,但是鱼塘内没有鱼,必须要捉外面的鱼进我们鱼塘。

 

一开始我们就和狮子会或其他慈善团体配合,到附近的小学进行免费验眼。至2019年尾,我们一共进行了44场验眼活动,累计了大约1万5千位学生受惠。我们和配合团体一起送眼镜给清寒学生,目前我们已经送出255副眼镜给清寒学生。此活动我们还会陆陆续续的进行。

 

我家老三畅峡(Jackson)我们都鼓励他就读验光师,他将会在2021年毕业。期待他们三兄弟能够在眼镜行业并肩作战,大展拳脚。

 

OO United Optical 不是要成为眼镜界的商人,我们要成为眼镜界的企业。成为社会,人文企业,把善传出去。

 

OO United Optical 文化

愿景(Vision)

经营商业本质,延续社会责任。

 

使命 (Mission)

将心比心,生命延续生命。将视比视,视力延续视力。

 

口号(Slogan)

目光四海,恢复您原有的视力。

 

目标(Goal)

通过科技誓要成为马来西亚最多连锁店的眼镜店,但是没有一间”眼镜店”。

 

承诺(Commitment)

服务的承诺:本店将给于最专业和真诚的服务

 

镜片的承诺:只要在30天内发现度数/镜片问题,本店将会免费兑换新的镜片于顾客

 

镜框的承诺:只要在30天内佩戴的镜框有任何的损坏,我们将无条件一对一兑换全新的镜框于顾客。

The OO United Optical was established on 3rd of April 2018, and started the business on 9th of June in the same year. The name of company was created by my second son, Jordan Chai, an experienced and qualified Optician. The name of ‘OO’ means Optician and Optometrist. Given the generation nowadays who is chained by technological devices such as mobile phones or tablets and computer, the risk of having vision problem is largely increased day by day. Consequently, the need of wearing the corrected power of glasses is also increased. My wife and I, thus, decided to carry on this business.

 
My eldest son, Johnson Chai, who is decided to work together with Jordan to manage the company together. Due to the restricted budget, most of our shop’s design was DIY by ourselves, thus it’s quite special compared to others.
 
Our optical shop is located at Bandar Seri Alam, Masai, which is way far from our usual activity areas, which are at Gelang Patah and Skudai. Thus, initially there were lesser friends and acquaintances to support and visit our shop. Usually, there is no customer flow at the street shop, so we always educate them to not to just sit and wait for customers to come.
 
So, we have been cooperating with the Lions Club and other NGOs to organise free vision screening at primary schools. Until the end of 2019, we successfully conducted 45 screening events, and approximately 15000 students were involved. 275 pairs of corrected glasses were given to the poor students. We will continue this kind of event in the future.
 
My youngest son, Jackson Chai, recently studying Bachelor (Hons) of Optometry, will be graduated in 2021. I hope that they all three can work well together and expand our business in the future.
 
*Vision*
Operate the nature of business, continue the social responsibility 
 
*Mission*
Treat others’ life as ours.
Treat others’ vision as ours.
 
*Slogan*
Restore back your vision
 
*Goal*
Become the most quantity of subbranch without a physical shop through technology in Malaysia
 
*Commitment*
*The commitment of service*: 
To provide the most professional and sincere services
 
*The commitment of lenses*: 
Free to exchange the problematic/ spoiled lenses within 30 days of purchase.
 
*The commitment of frames*: 
Free to exchange the problematic/spoiled frame within 30 days of purchase.
 
 
 

Company Views

 

Vision

Operate the nature of business, continue the social responsibility

Mission

Treat others’ life as ours.
Treat others’ vision as ours.

Slogan

Restore back your vision

Goal

Become the most quantity of subbranch without a physical shop through technology in Malaysia

We Promise

 

The commitment of service

To provide the most professional and sincere services
 

The commitment of lenses 

Free to exchange the problematic/ spoiled lenses within 30 days of purchase.
 

The commitment of frames

Free to exchange the problematic/spoiled frame within 30 days of purchase.